Terms and Conditions

Stitchers' Corner Terms and Conditions


Shipping


We make every effort to ship all orders within 4 business days, although it is often much earlier than this. Parcels are generally not posted on Fridays or weekends, but if it's possible, then it will be done.

We ship all orders within Australia using Australia Post Parcel Post. If you require additional insurance on your order please contact via email and this can be organised for you.

Most parcels should be delivered within Australia between 5 and 10 business days, however once your parcel has been lodged with Australia Post, it's in their hands. We will be more than happy to follow up with your tracking number if you are concerned your parcel has been lost. Please email to discuss.

Gift Vouchers


Gift vouchers can be used for purchases both in store, online and as class payments. They cannot be redeemed for cash.

Product Images


Colours may vary from those shown on your computer screen. Every care has been taken to provide accurate photographs but as some computer screens may vary in colour and contrast, variations may occur. If you are unsure of your choice please refer to the product description for DMC colour equivalents or contact our store to discuss.

Product Pricing and/or Shipping Cost Corrections


We make every effort to ensure that online and in store product information is accurate. We reserve the right to correct any mistakes that may have been made unintentionally. This may include incorrect inventory levels, pricing and shipping costs at the point of sale or at the point of fulfilment of an online order. Customers will be notified of any alteration, refund or cancellation of their order.